Frequently Asked Questions

GENERAL

What services does My First Sign offer?

My First Sign provides a comprehensive range of signages and large format printing services in Singapore, including 2D and 3D acrylic signs, LED signs, lightboxes, building signs, backdrop/photowall printing, wall and glass stickers, and more.

You can request a quote by contacting us through our website’s “Contact Us” page or by calling our customer service hotline. Provide us with details about your requirements/needs, and our team will get back to you with a reasonable quote matching your needs.

SIGNAGE PRINTING

What materials do you use for signage?

We use high-quality materials such as acrylic, LED, wood, and premium printing substrates to ensure durability and visual appeal. The choice of material depends on the specific needs and location of your signage.

Yes, we offer professional installation services for all the signages and large format prints that we produce. Our experienced and committed team ensures that your signages are installed securely and nicely.

Absolutely! Our team of skilled designers will work with you to understand your needs / requirements to create customised designs that align with your brand identity and meet your specific requirements.

Turnaround times vary depending on the complexity and scale of the project. However, we strive to complete most projects within 7-10 business days. For urgent requests, please contact us (+6566124733 during office hours from 9am-6pm or +6584280180 after office hours or weekends and public holidays) directly to discuss the expedited options.

Yes, we offer warranty on our signage products, covering manufacturing defects and installation issues. The warranty period will vary based on the type of signages. Please contact us (+6566124733 during office hours from 9am-6pm or +6584280180 after office hours or weekends and public holidays) for more details.

Yes, you can view our portfolio on our website under the “Our Works” section. This section showcases a variety of projects that we have completed for our different clients across various industries.

We provide maintenance guidance for each type of signage we produce. Generally, regular dusting and occasional gentle cleaning with a damp cloth will keep your signage looking great. For specific care instructions, please refer to the maintenance guide provided with your signage.

At My First Sign, we use state-of-the-art technology and high-quality materials to produce our signages and prints. Our team conducts thorough quality checks at every stage of the production process to ensure that the final product meets our high standards.

LARGE FORMAT PRINTING

What is large format printing?

Large format printing is a process whereby oversized prints are being produced for use in banners, posters, wallpapers, murals, and other large visuals. It is ideal for high-impact marketing and advertising materials.

We offer various types of large format printing, including banners, posters, backdrops, photo walls, wall and glass stickers. Our services cater to both indoor and outdoor applications with vibrant and durable prints.

Wall stickers are adhesive graphics that can be applied to walls for decorative or informational purposes. They are versatile and can transform any space with customised designs.

Yes, our wall stickers can be fully customised to match your design requirements. Whether you need a logo, slogan, artwork, or any specific graphic, we can create wall stickers that fit your vision perfectly.

We use high-quality vinyl materials for our wall stickers. These materials are durable, easy to apply, and yes this can be changed out if you wish to, with our professional team.

Wall stickers are best applied to smooth, clean, and dry surfaces. They may not adhere well to textured or uneven surfaces. You may also like to know that different kinds of paints on the wall may also affect the adherence of the sticker, which means that it may or may not peel, but fret not, for you may consult us to advise you further. Should you have any concern(s) about your wall type, our team can provide guidance on the best application methods and more.

With proper care and installation, our wall stickers can last several years; However it is also important to note that weather conditions, sticker location, as well as the environment around may have an effect on the sticker longevity as well. They are designed to withstand typical indoor conditions and retain their vibrant colours over time.

Yes, our wall stickers can be removed and reapplied, however, this would only be possible when done professionally, which is when we will come in. You may like to consult us first to get our advice and suggestion on what is the best way to go about it. Having said that, this makes them an excellent option for temporary installations, seasonal decor, or rented spaces.

Installation is pretty straightforward. Clean the wall surface, peel off the backing paper, and carefully apply the sticker to the wall. Smooth out any bubbles with a squeegee or a soft cloth. Detailed instructions are provided with every order that we receive.

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